Residential Roofing Repair using Due Diligence

What first appeared to be a bathroom vent condensation leak, ultimately ended in being a hidden installation defect. The technician's persistence delivered the best possible outcome for the homeowners, saving them countless additional life interruptions and financial loss incurred from additional structural repair. Thomas (Technician onsite) listened to the homeowners accounting of events and thoroughly inspected all possible scenarios. With the additional support provided from office through a real time iimage feed, the two 1 Roof staff members were able to identify and confirm the actual source of water intrusion and make repairs without delay all in one stop. what appeared to be condensation leaking from poor bathroom vent hose connections, actually was an exterior roof leak 8 ft away down slope entering under vent flashing, draining into exhaust hose, traveling to lowest point at connection and over flowing onto ceiling drywall. Not a typical scenario in this business.