Emergency Job: Climber & Insurance Photos

Project Overview: A new customer, referred by a roofing contractor, contacted us on a Friday afternoon. After discussing the details with the homeowner and approving the job on Saturday, we scheduled a follow-up visit. On Tuesday, our team arrived to remove debris from the roof and capture photos of any damage caused. Key Details & Communication: Timely Response: The project was managed efficiently—from initial referral and discussion to job approval and execution—ensuring that all necessary actions were taken swiftly. Detailed Documentation: We documented the work with before and after photos, providing clear evidence of the debris removal and any damage encountered. Transparent Sharing: We sent links via the invoice and a work-completed email, allowing the customer to easily share the photos and project timeline with both the roofer and their insurance company. Forward-Thinking Approach: We tackle every project with a straightforward, no-nonsense approach—ensuring safety, quality, and clear communication every step of the way. Our commitment to thorough documentation and prompt follow-up provides peace of mind, making it easier for our customers to manage repairs and claims without any hassle.