Terek first met Evelyn in Copperas Cove, TX while checking on one of her neighbors, and she immediately felt comfortable sharing her concerns about possible hail damage on her own roof. After the storm, she wasn’t sure what her roof needed, but she knew she wanted someone she could trust. Terek stepped in to guide her through the entire insurance process: meeting the adjuster on-site, making sure all storm-related damage was fully documented, and supplementing the claim for anything the initial estimate missed. Once everything was approved, the team completed a full roof replacement and added the upgraded gutters Evelyn chose to include. She was grateful for how smooth and stress-free the experience felt, especially with the insurance side handled for her. For Terek, seeing her confidence restored and her home upgraded made the entire project especially rewarding.