Recently, we helped a local homeowner who found herself in a tough position. She knew her roof needed to be replaced, but her insurance provider denied her claim and ultimately dropped her. Her new insurance company was already preparing to drop her as well. On top of that, two different roofing companies knocked on her door, but neither followed up with a quote—likely because her roof was a complex, non-standard system. At Black Coast Roofing, we don’t walk away from complicated cases. We dig in, do the research, and explore every possible avenue to protect the homeowner. Through a detailed review of her previous claim, we discovered that her former insurance carrier had wrongfully denied coverage. Our team went to bat for her and successfully secured retroactive funds from her prior insurer—something she never expected was possible. With that recovered coverage, we were able to design and install the right roofing solution for her home, giving her long-term protection and peace of mind. We’re proud to show what it looks like when a roofing company truly advocates for the homeowner—from the first conversation all the way to the final inspection.