The owner of this property currently lives in Florida. He contacted us through a neighbor. When we received his call, he asked us for some documents, such as the business license, our certifications, and the insurance. We provided him with everything he needed since he doesn't live here and wanted to make sure our company is legitimate. After he received everything, he asked us for a quote to replace the roof, and without hesitation, he approved it. We sent him the contract by email, and we also completed the whole process with a link to real-time photos while we were replacing it. ...