This West Temple homeowner came to us with a hail damage insurance claim — but what we found when we started the tear-off told a much bigger story. Three layers of felt underneath the shingles. That means the previous two contractors who replaced this roof never tore it down to the decking — they just layered over whatever problems existed underneath and called it done. Roam Roof & Solar doesn't work that way. We always tear down to the decking so we can see exactly what we're building on. What we found was a whole section of rotted decking around a penetration that would have caused serious problems — accelerated wind damage, missing shingles, and eventual leaks — if it had been covered up a third time. We replaced the compromised decking, repaired the rotted fascia, and installed TAMKO Heritage shingles in Rustic Cedar with dome vents throughout for proper attic ventilation. The insurance claim covered the full replacement and this West Temple homeowner now has something the previous two roofs never gave them — genuine peace of mind about what's underneath. As a TAMKO Pro certified contractor, the install is backed by the strongest warranty coverage available.