This customers roof had the TAMKO Heritage shingle installed on it less than 10 years ago (2017). They also sustained hail damage to their roof. Utilizing our proof process method their claim went smoothly. When anyone does a claim for anything the burden of proof falls on the person making the claim. Their claim was originally denied. The inspector they sent out wasn’t an adjuster and in 10 minutes they claimed to find no damage on a near 5000 square foot roof. Using our process, the homeowner got their claim turned around in less than a week. They were approved by TAMKO and their insurance company. This homeowner chose the Certainteed Landmark Burnt Sienna shingle along with adding ice and water shield to their eaves. Ice dams have become more pervasive in this market in the last five years. We offer every customer an optional upgrade to protect your house from this. All of our shingles are class 3 impact rated or higher and our ice and water shield is high temperature rated. Paul - 615-631-2468