5.0
(158)
Recent Google Reviews
Recent Google Reviews
December 08, 2024
We purchased a home that New Rood did the work on and were paid by the sellers. They even provided us a warranty to keep it free from leaking for 6 months. Once we moved in and had mold remediated in the house from the leak they had repaired, we realized there were still issues and called New Roof out per the warranty. They told us to call them back when it rained next. I called them back and sent an email, per the warranty paperwork and they said they would come out, but the next day, emailed me and said that they weren't going to make it out and asked me if I could check on the leak, which was a ridiculous request. We know there is still a leak because the insulation is falling through a hole in our ceiling and it is wet. We had paid for a re-inspection and New Roof said they stood behind their work and offered a warranty so we felt comfortable closing on the house. After these issues, we have had two other companies come out to give us quotes to get the work done and both have said that there were several items that would need to be redone and the quotes range from $5,000-$8,000 for work that should already have been done. This is after the $5,000 in repairs that were already completed by New Roof.
December 05, 2024
A+ quality and service. Very happy customer.
October 29, 2024
New Roof did an excellent job on repairing a leak in my roof. Gennadiy thoroughly explained the issue by providing photos and a detailed explanation. He went to two different stores to find the correct vents needed and made the repair quickly (actually completing the job prior to my leaving for vacation). I highly recommend their services.
October 10, 2024
I did a cold call from an internet search, the call was answered 1st try, This was after a good storm came through. I was told 2 days, they showed up and made a temporary repair the next day. 2 days later they made a permanent repair. I found a great roofing company.
September 30, 2024
Alex was extremely helpful in assessing and repairing my roof! He provided honest feedback without upselling me on services I didn't need. Will definitely be my go-to roof guy from now on.
5.0
(158)
New Roof
Charlotte, NC
Roofing & Exteriors
Residential Services
- Roofing & Exteriors
Service Areas
- Cornelius, NC
- Weddington, NC
- Pineville, NC
- Matthews, NC
- Mint Hill, NC
- Charlotte, NC
- Monroe, NC
- Waxhaw, NC
- Wesley Chapel, NC
- Indian Trail, NC
Recent Google Reviews
December 08, 2024
We purchased a home that New Rood did the work on and were paid by the sellers. They even provided us a warranty to keep it free from leaking for 6 months. Once we moved in and had mold remediated in the house from the leak they had repaired, we realized there were still issues and called New Roof out per the warranty. They told us to call them back when it rained next. I called them back and sent an email, per the warranty paperwork and they said they would come out, but the next day, emailed me and said that they weren't going to make it out and asked me if I could check on the leak, which was a ridiculous request. We know there is still a leak because the insulation is falling through a hole in our ceiling and it is wet. We had paid for a re-inspection and New Roof said they stood behind their work and offered a warranty so we felt comfortable closing on the house. After these issues, we have had two other companies come out to give us quotes to get the work done and both have said that there were several items that would need to be redone and the quotes range from $5,000-$8,000 for work that should already have been done. This is after the $5,000 in repairs that were already completed by New Roof.
December 05, 2024
A+ quality and service. Very happy customer.
October 29, 2024
New Roof did an excellent job on repairing a leak in my roof. Gennadiy thoroughly explained the issue by providing photos and a detailed explanation. He went to two different stores to find the correct vents needed and made the repair quickly (actually completing the job prior to my leaving for vacation). I highly recommend their services.
October 10, 2024
I did a cold call from an internet search, the call was answered 1st try, This was after a good storm came through. I was told 2 days, they showed up and made a temporary repair the next day. 2 days later they made a permanent repair. I found a great roofing company.
September 30, 2024
Alex was extremely helpful in assessing and repairing my roof! He provided honest feedback without upselling me on services I didn't need. Will definitely be my go-to roof guy from now on.