Full Roof Replacement Following Prior Chimney Repair – Repeat Customer Project
July 2025
This project began shortly after the homeowner purchased the property, when an active chimney leak was discovered. At the time, the budget did not allow for a full roof replacement, so our team completed a targeted chimney repair, including new flashing and a properly built cricket, to stop the immediate leak. During that visit, we provided transparent pricing and guidance for a future full roof replacement once the homeowner was ready. The following year, the customer called us back to move forward with the complete roof replacement, and we credited the cost of the prior service work toward the new installation as a thank-you for returning. The result was a long-term roofing solution built on trust, clear communication, and quality workmanship. The homeowner has since used us for multiple additional projects.
GAF Timberline HDZ, Chimney Repair, Repair, Residential Roofing Installation, Repeat Customer, Residential Roofing Repair
Full Roof Replacement Following Prior Chimney Repair – Repeat Customer Project
This project began shortly after the homeowner purchased the property, when an active chimney leak was discovered. At the time, the budget did not allow for a full roof replacement, so our team completed a targeted chimney repair, including new flashing and a properly built cricket, to stop the immediate leak. During that visit, we provided transparent pricing and guidance for a future full roof replacement once the homeowner was ready. The following year, the customer called us back to move forward with the complete roof replacement, and we credited the cost of the prior service work toward the new installation as a thank-you for returning. The result was a long-term roofing solution built on trust, clear communication, and quality workmanship. The homeowner has since used us for multiple additional projects.